Using Kpis To Assess Business Performance

In order to assess business performance, most of Vietnamese companies have been relying only on financial indicators so far ( such as profit margins). A comprehensive business performance measurement with KPIs (performance metrics, which help businesses shape and track growth compared to the set goal) is still relatively new to the domestic enterprises.
Experts in corporate management reckon that the application of KPIs in the leadership strategy of Vietnamese entrepreneurs is essential, especially with the companies which pursue management by targets and management by work performance. With the KPIs, the motivation of employees is improved significantly and this is shown through the sense, attitude as well as team spirit.

However, the application of this tool is not easy as a piece of cake,it requires a lot of effort and time to study and test in procedure.
In order to help Vietnamese enterprises fully apply this effective tool to improve employee’s performance, PTI Education Training Group has designed the training program "Using KPIs to assess business performance " lectured by senior expert in HR Nguyen Xuan Hai.

Đối tượng tham gia

Leaders, veteran managers who are establishing, leading and managing the program, the system of administration and/or performance measurement.
Individuals, groups who are in charge of managing/measuring performance.
Analysts who are in charge of planning, building and developing KPIs indicators, scorecards, business process, program and project management, or other systems of measurement .

Mục tiêu chương trình :

After this course, trainees will:

Understand KPIs, procedure of building KPIs and application in enterprise.
Equip skills on giving assignment and assessing employee’s performance: develop the procedure of assessing the performance, skills and tools of goal setting for each department, individual.
Skills in communicating with employees to assess the performance of them.
Skills in building regulations governing the performance assessment of employees professionally and effectively.

NO	CONTENT
1	SKILLS TO GIVE ASSIGNMENT AND ASSESS EMPLOYEES’ PERFORMANCE
	Establish the procedure of performance assessment
	Describe the content of “ assignment”
	Skills and tools to setting the goals for each Department/Section and for each individual by KPIs tool
	Guideline to establish KPIs for each individual
	Skills in giving assignment to subordinates through KPIs to achieve the goals of the business
	· Develop criteria and forms of performance evaluation which suit enterprises
	· Evaluate the performance of sales staff in enterprise
2	SKILLS IN COMMUNICATION WITH EMPLOYEES TO ASSESS THE PERFORMANCE
	Activity: Watch video clips of a "assessment meeting" with the employee, gain the process, content and skills necessary to have a meeting of performance evaluation - KPIs as expected.
	Skills in carrying out 3 steps in the meeting of performance assessment professionally and effectively.
3	BUILDING REGULATIONS ON MANAGING PERFORMANCE ASSESSMENT PROFESSIONALLY AND EFFECTIVELY
	Methods of building regulation, policy and organizing the implementation of performance assessment effectively in enterprise.
	3 fronts in assessing the performance of employees.