Effective Communication Skills

Successful people are the masters of communication as revealed by an earlier survey that, they owe 85% of their success to connections and communication and only 15% to professional capability. It may not be an absolutely accurate finding but it merits our consideration. Communication is viewed as the key to success.

So what is good communication? Good communication is when what you want to get across is expressed articulately and accurately to listeners. This is a skill that can be learned and practised over the time. If you practise the communicating principles on a continuous basis, you will be able to speak more persuasively and exert strong influences in any circumstances on anyone, including your boss, colleagues and customers.

Aware of the importance of communication skills in business and life and with a view to assisting enterprises in enhancing their business efficiency through this essential skill, PTI Education Group developed the training program “Effective communication skills”. The program is meant to provide you with the knowledge and skills that improve your communicating confidence, methods for fostering emotional connections to other people right in the first meeting and turning you into friendly and well-spoken people.

Đối tượng tham gia

All those who wish to acquaint themselves with effective communication skills that are of great value to their work.

• Business leaders: President, CEO, President/ CEO assistants…
• Middle managers: sectoral managers, directors/vice directors of departments/units,… in the enterprise;
• People with certain amount of knowledge and experience in business management;
• Students and new graduates in need of communication skills for their work.

Mục tiêu chương trình :

Upon completion of this training course, trainees will be able to:

• Realize whether you are transacting or communicating
• Identify obstacles to communication and how to overcome them.
• Communicate exactly what you want to get across to avoid misunderstandings.
• Actively listen to become an intimate friend of your partner.
• Make emotional connections to win other people’s hearts.
• Have a deep understanding of your communicating strengths and opportunities that enhance your communication efficiency.
• Forecast other people’s communicating styles for appropriate behaviours.