Debt Collection And Management Skills

Let’s imagine  you attract a big customer and everyone is so happy for you. You are devoted to working with customers, support enthusiastically to deliver products to customers and you are so excited to send invoices and  wait for profit. But in 30,60 and even 90 days, you receive no response. The burden of this bad debt suddenly turns your dream client into a nightmare.
How to manage debt effectively? Measures to avoid bad debt? Skills to negotiate  in debt collection? Establish positive perception on debt collection and the meaning of debt collection in business; Equip knowledge of debt management processes and procedure in debt collection.

In order to assist enterprises in debt management and collection , PTI Education Training has designed a special training program "debt collection and management skills". The course provides the methods, skills and arts needed to negotiate and collect debt from client; And through this course, staff will re-evaluate their  own negotiating and debt collection skills, drill, practice and apply those skills at work.

Đối tượng tham gia

• Staff in charge of debt collection in enterprise
• Staff who directly collect the debt;
• Debt accountants
• Staff in charge of customer care
• Individuals who are interested in this issue

Mục tiêu chương trình :

After the course, trainees will receive the following core values:

• Understand the important role of negotiating with clients on debt collection
• Establish the positive perception on debt collection and the meaning of debt collection in business
• Equip the knowledge on procedure of debt management and procedure on debt collection.
• Assess your negotiating skills on debt collection
• Equip, grasp and apply knowledge, skills and different strategies in debt collection negotiation.